Customer stories

If you want to know what's so special about a McRoskey mattress, just ask someone who owns one. Our customers aren't just fond of our mattresses - they're downright passionate about them.

No wonder McRoskey mattresses are everyone's favorite choice, including movie stars, interior designers, and royalty (even the Queen of England sleeps on one). Read some of our favorite stories about who has upgraded to a McRoskey.

Read some of our favorite quotes over the years from our customers.

I travel 100 days a year and the McRoskey mattress at my friend's house in Hawaii was the MOST comfortable mattress I have EVER slept on. I ordered one right away. --
— Tamara, La Jolla, CA 2010
Read Tamara's full story

My customer experience was equal to that of working with a sommelier in a really old and respected high-end wine store.
—Kurt Ling in "Sleep Savvy" magazine, 2009.
Read more of what Kurt Ling, consumer experience expert,
said about McRoskey (PDF of Sleep Savvy article)

My McRoskey is the single greatest threat to my productivity.  It is too comfortable.  I want to stay in bed all day.
— Mary & Ed, Oakland, CA, 2009.
Read about what Mary Roach, author and McRoskey lover,
has to say.

I love my McRoskey, and I know my friends will love theirs too!
— Gina & Steve, San Francisco, CA 2009.
Learn more about what Jazz Singer Gina Harris has to say.

As designers, we've always known McRoskey is simply the best. Now that we sleep on one, we L.O.V.E. our McRoskey.
— Lonnie and Dave Hinckley, Hinc Showroom, San Francisco, CA 2009..
Learn more about what Lonnie and Dave Hinckley have to say.

Ever since we put McRoskey mattresses in our rooms, guests have wafted downstairs each morning exclaiming over the comfort of our beds.
— Joan & John, San Francisco, CA 2009
Read more about what Joan Hull, innkeeper of the Parsonage B&B, had to say

Dear Anne and James,
I just wanted to let you know how much we LOVE our new mattress set. I never thought I'd be able to say that but it's wonderful. My chronic lower back pain has actually gone away after many years, so I'm thrilled. Your customer service was excellent too.
— Erika, Redwood City, CA 2008

Peter is up and wants to tell you what his experience was: "It felt like one hundred angel hands carried me." I can relate to that!!
— Peter & Paula, New York, NY 2007

We are in love with our new mattress. Everything about it is perfect; we actually wake up giggling most mornings.
— Jesse & Susie, San Francisco, CA 2006

Many thanks for a superior experience.
— Grant, Kentfield, CA 2006

Aloha, Anne and James. You provided outstanding customer service at a time when there seems to be more "service" than real service to the customer.
— Judy & Russ, Willow Glen, CA 2006

Thank you for making such a great product.
— Joanna & Wes, Sunnyvale, CA 2005

As a long time customer and admirer of the McRoskey brothers, I want you to know that your follow through on correcting a dear friend's discomfort proves the McRoskey tradition is still alive. Thanks.
— Frederick, Belmont, CA 2004

Before you, I'd been hunting for a comfortable mattress for over a year. And the saga of my search ended in comfort beyond any I thought existed.
— Priscilla, Costa Mesa, CA 2003

Just want you to know that I L.O.V.E. my new McRoskey bed! Thank you with all my Zzzzzs...
— Buffy, San Francisco, CA 2002

McRoskey came through with flying colors — the mattress will arrive in San Diego on Thursday and my clients will fly in on Thursday evening to a fabulous bed.
— Pamela S., San Diego, CA 1997

I love my wonderful McRoskey! I love my bed, I love my bed, I love my bed, I love my bed, I love my bed, I love my bed, I love my bed. Need I say more?
— Norma C., San Francisco, CA 1990

We are devoted McRoskey fans and look forward to treating our many California friends to a good nite's sleep on a McRoskey. We love ours.
— Linda B., West Virginia, 1987

I love my bed, but it is hard to get out of it in the morning to go to work!
— Lorna T., San Francisco, CA 1986

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That mattress is a dandy! Every time Mrs. C. goes out of town for a visit, I sleep in her bed.
— Ray C., 1985

I find it extremely difficult to identify any other company...that comes close to your own company in telling a very honest and attentive product story at the time of the sale, and in delivering a superb product that absolutely matches every claim and promise your company made.
— Israel S., San Mateo, CA 1983

You are really artists in your craft.
— W. C., San Francisco, CA 1981

I know you aren't a doctor but the mattress man sure helped some of my aches. Thanks again
— Fred J., Gilroy, CA 1979

During the late fall of 1931, we purchased a McRoskey mattress, double size, when we moved into a new home in Palo Alto...44 years of continuous use and still in beautiful condition.
— Frank N., Palo Alto, CA 1975

It has been a great pleasure since October 1948 of sleeping on a McRoskey mattress ...I will indeed spread a good word as I have been doing in the past
— Providence P., Oakland, CA 1972

We both wished we would have purchased our mattress and box springs from you folks a long time ago. Never have slept better in my life.
— B. P., Sonoma, CA 1964

Two years ago you shipped a box spring and mattress unit to us. Since it has been very satisfactory we are planning to have a duplicate made and sent to Chelan, Washington.
— C. J. B., Wemme, OR 1951

Am writing for another McRoskey...as the one I bought from you in July, 1939, is in perfect condition...now I want another for a larger bed.
— C. B. G., Woodland, CA 1950

I am very well pleased with my new mattress. It's tops.
— Isla H., San Francisco, CA 1949

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